Our quality systems are designed to promote customer satisfaction through the continual improvement of our product. Imperial Manufacturing has met and surpassed all ISO 9001:2001 standards and recently joined a select group of manufacturers asked to join with the U.S. Postal Service in re-writing the Standard 7b for approval of all mailbox designs. Our quality standards and our place within the industry ensures that we will continue to produce a quality product on the cutting edge of curb appeal for years to come.
Meeting of customer requirements is monitored and/or verified by a variety of methods. Results of these verification activities are recorded to provide evidence of product conformity.
Focusing on customer requirements and meeting these requirements should result in enhancing customer satisfaction.
All Systems are made from Aluminun and will provide many years of rust free service.